{"id":1363,"date":"2025-02-04T22:27:09","date_gmt":"2025-02-04T20:27:09","guid":{"rendered":"https:\/\/hambapol.ee\/?page_id=1363"},"modified":"2026-01-21T13:35:04","modified_gmt":"2026-01-21T11:35:04","slug":"vastuvotu-info","status":"publish","type":"page","link":"https:\/\/hambapol.ee\/en\/vastuvotu-info\/","title":{"rendered":"Appointment information"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1363\" class=\"elementor elementor-1363\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-221f6dc e-flex e-con-boxed e-con e-parent\" data-id=\"221f6dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4948dc8 elementor-widget elementor-widget-heading\" data-id=\"4948dc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Everything you need to know for a comfortable dental visit<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-316a270 elementor-widget elementor-widget-heading\" data-id=\"316a270\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to book an appointment, prepare for your visit, and take care of your oral health<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f947f63 e-flex e-con-boxed e-con e-parent\" data-id=\"f947f63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-630fff7 e-con-full e-flex e-con e-child\" data-id=\"630fff7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54b6e24 elementor-widget elementor-widget-heading\" data-id=\"54b6e24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Booking an appointment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52a3c92 e-con-full e-flex e-con e-child\" data-id=\"52a3c92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee3e7be elementor-widget elementor-widget-text-editor\" data-id=\"ee3e7be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span lang=\"ET\" xml:lang=\"ET\">There are different ways to get an appointment with the dentist.<\/span><\/p><ul><li style=\"list-style-type: none;\"><ul><li><p><span lang=\"ET\" xml:lang=\"ET\">Call our phone number\u00a0<\/span><strong><span lang=\"EN-US\" xml:lang=\"EN-US\">+372\u00a0<\/span><\/strong><span lang=\"ET\" xml:lang=\"ET\"><strong>612 1200,<\/strong>\u00a0to book, change, cancel an appointment or ask for information. When registering for an appointment, the patient is asked for their personal identification code.<\/span><\/p><\/li><li><p><span lang=\"ET\" xml:lang=\"ET\">Fill in the\u00a0<a href=\"https:\/\/hambapol.ee\/en\/kontakt\/broneerige-visiidiaeg\/\">booking request form<\/a>\u00a0on our website or send an e-mail to the customer service e-mail address\u00a0<strong>info@hambapol.ee<\/strong>. Filling in the form does not guarantee the requested appointment time.<\/span><\/p><\/li><\/ul><\/li><\/ul><p><span lang=\"EN-US\" xml:lang=\"EN-US\">Booking requests are answered by e-mail within 24 hours of receiving the letter.\u00a0<\/span><span lang=\"EN-US\" xml:lang=\"EN-US\">24 tunni jooksul alates kirja saamisest.<\/span><\/p><ul><li style=\"list-style-type: none;\"><ul><li><p><span lang=\"ET\" xml:lang=\"ET\">At the clinic, you can register for an appointment with our customer service.<\/span><\/p><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-995062a elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"995062a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Pay attention!<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">If for any reason you are unable to attend your scheduled appointment, please notify us at your earliest convenience.<\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d73bd6 e-con-full e-flex e-con e-child\" data-id=\"7d73bd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adb1350 elementor-widget elementor-widget-heading\" data-id=\"adb1350\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Visit notification<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-374bebc e-con-full e-flex e-con e-child\" data-id=\"374bebc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92393e0 elementor-widget elementor-widget-text-editor\" data-id=\"92393e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1 translation-block\">One day before the appointment, <strong>a voice robot calls the patient<\/strong> to remind them of the appointment time and to confirm attendance.<\/p><p class=\"p1\">If the patient has provided the clinic with their email address, notifications are also sent by email.<\/p><p class=\"p1 translation-block\">In addition, the clinic may send <strong>messages containing links<\/strong> with practical information related to the visit, such as the room number or other organizational details.<\/p><p class=\"translation-block\"><strong>NB!<\/strong> All notifications are intended solely to improve the clinic\u2019s workflow, and the <strong> clinic never requests<\/strong> sensitive personal data or PIN codes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f30aa8 e-con-full e-flex e-con e-child\" data-id=\"1f30aa8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e23436a elementor-widget elementor-widget-heading\" data-id=\"e23436a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Attending the appointment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6374f93 e-con-full e-flex e-con e-child\" data-id=\"6374f93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cf0d81 elementor-widget elementor-widget-text-editor\" data-id=\"8cf0d81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span lang=\"ET\" xml:lang=\"ET\">When coming to the dentist\u2019s appointment, please bring an identity document<strong>(ID card, passport or driver\u2019s license) with you.<\/strong>If the appointment is for a child, a document with their personal identification code (student card, European health insurance card) is required.<\/span><\/p><p><span lang=\"ET\" xml:lang=\"ET\">It is recommended to arrive\u00a0<strong>10 minutes before the scheduled appointment time<\/strong>\u00a0and come to the customer service desk.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1efb938 e-con-full e-flex e-con e-child\" data-id=\"1efb938\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-187bb67 elementor-widget elementor-widget-heading\" data-id=\"187bb67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Payment for services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e941c1d e-con-full e-flex e-con e-child\" data-id=\"e941c1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-734bd90 elementor-widget elementor-widget-text-editor\" data-id=\"734bd90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span lang=\"EN-US\" xml:lang=\"EN-US\">Payment for dental services must be made at the customer service desk immediately after the visit.<\/span><\/p><p><span lang=\"EN-US\" xml:lang=\"EN-US\">Services can be paid for both in cash and by bank card.<\/span><\/p><p><span lang=\"EN-US\" xml:lang=\"EN-US\">We issue bank transfer invoices only by agreement with the doctor.<\/span><\/p><p><strong><span lang=\"EN-US\" xml:lang=\"EN-US\">Appointment Fee<\/span><\/strong><span lang=\"EN-US\" xml:lang=\"EN-US\">\u00a0must be paid at the customer service desk prior to the dentist\u2019s appointment. For more detailed information about the appointment fee, please refer to\u00a0<a href=\"https:\/\/hambapol.ee\/en\/hinnakiri\/\">this link.<\/a><\/span><\/p><p><strong><span lang=\"EN-US\" xml:lang=\"EN-US\">In the case of first aid appointment, the advance payment is 50 euros\u00a0<\/span><\/strong><span lang=\"EN-US\" xml:lang=\"EN-US\">for patients from the age of 19. The amount is offset against the treatment cost on the same day after the appointment. The additional amount should be paid at the reception after the visit. The overpaid amount is returned to the patient.<\/span><\/p><p><span lang=\"ET\" xml:lang=\"ET\">The clinic will transfer outstanding financial obligations to a debt collection agency. Services will not be provided for scheduled healthcare until the patient's debts are settled.<\/span><\/p><p><span lang=\"ET\" xml:lang=\"ET\">J\u00e4relmaksuv\u00f5imaluse kohta (<a href=\"https:\/\/www.lhv.ee\/et\/jarelmaks\/taotlus?deor=EE-90008465\">LHV<\/a> v\u00f5i <a href=\"https:\/\/www.medicredit.ee\/laenu-taotlemine\/\">MediCredit<\/a>) saab t\u00e4psemalt lugeda <a href=\"https:\/\/hambapol.ee\/en\/hinnakiri\/\"><u>here<\/u><\/a>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e155ad8 e-con-full e-flex e-con e-child\" data-id=\"e155ad8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69a80f1 elementor-widget elementor-widget-heading\" data-id=\"69a80f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Thanking the staff<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-555b13b e-con-full e-flex e-con e-child\" data-id=\"555b13b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bddd750 elementor-widget elementor-widget-text-editor\" data-id=\"bddd750\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span lang=\"EN-US\" xml:lang=\"EN-US\">The greatest gratitude for our staff is the sincere words of gratitude from the patient. If you want to thank a clinic employee, you can submit a statement of gratitude on the feedback form (in customer service) or\u00a0<a href=\"https:\/\/hambapol.ee\/en\/kontakt\/tagasiside\/\">via our website.<\/a>.<\/span><\/p><p><span lang=\"EN-US\" xml:lang=\"EN-US\">Since it is our job to treat patients, we do not think it is right or appropriate to accept gifts.<\/span><\/p><p><span lang=\"EN-US\" xml:lang=\"EN-US\">We are very grateful for every recognition and kind word.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>K\u00f5ik, mida peate teadma, et hambaarsti k\u00fclastus m\u00f6\u00f6duks mugavalt Kuidas broneerida, valmistuda hambaarsti visiidiks ja hoolitseda oma suutervise eest Aja broneerimine Hambaarsti vastuv\u00f5tule aja saamiseks on erinevaid v\u00f5imalusi. Helistage meie telefonil\u00a0+372\u00a0612 1200,\u00a0et broneerida, muuta v\u00f5i t\u00fchistada vastuv\u00f5tuaega v\u00f5i k\u00fcsida infot. Registreerimisel k\u00fcsitakse patsiendi isikukoodi. T\u00e4itke meie kodulehel olev\u00a0broneeringutaotluse vorm\u00a0v\u00f5i saatke e-kiri klienditeeninduse meiliaadressil\u00a0info@hambapol.ee. Vormi t\u00e4itmine [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":602,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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